ASURAS & TIGERS

Support

ASURAS & TIGERS · Effective October 29, 2026

Need help with the game or a purchase? We are happy to help.

Contact us

Email support@asurasandtigers.com. We reply as soon as we can.

So we can help quickly, please include your Discord username and, for purchases, the date, amount and receipt or order number.

Common questions

  • My Jade didn't arrive. Purchases normally arrive within a minute. If yours hasn't, email us with your Discord username and the date and amount of the purchase, and we will deliver it.
  • How do I buy Jade? Only through Discord's own store, from inside the game. We do not sell anywhere else right now.
  • I want a refund. See our Refund and Cancellation Policy.
  • I want my data or my account deleted. Use Settings → Delete Account in the game, or email us. See our Privacy Policy.
  • I found a bug or a cheater. Email us with what happened. Thank you for keeping the game fair.